QUALITY POLICY
The Quality Policy of STEINBAUER LECHNER Ltd. is based on the company’s long-term strategy and supports its sustainable development, the high quality of our products and services, and the continual improvement of our Quality Management System.
1. Our customers are the measure of our success. We listen to our customers’ needs, monitor their satisfaction and strive to build long-term partnerships based on quality, reliability and trust.
2. Quality is our commitment. We consider the quality of our products and services a fundamental responsibility towards our customers. We meet their requirements as well as all applicable legal, technical and other binding requirements.
3. We continually improve. We systematically develop our processes, technologies, manufacturing capabilities and Quality Management System to continuously strengthen the performance and competitiveness of our company.
4. We prevent problems before they occur. Prevention, risk management and the elimination of root causes take priority over correcting the consequences of problems.
5. Our people are the foundation of our quality. We support their professional knowledge, skills, personal responsibility, engagement and open communication. We create the conditions for their continuous professional development.
6. We create optimal working conditions. Company management is responsible for providing an appropriate working environment and the conditions necessary for our employees to work safely, efficiently and with a strong focus on quality.
7. We act responsibly towards the environment. We consider environmental impacts in our decision-making and promote the efficient use of materials, energy and other resources.
8. We expect quality from our partners. We expect our suppliers and business partners to comply with established quality requirements and respect the principles of our implemented management systems.
9. We make decisions based on knowledge and experience. We encourage continuous learning and the development of skills, as well as their practical application in our daily work, development, manufacturing and management processes.
10. Quality Policy is part of our everyday work. All employees are familiar with this policy, understand its principles and actively contribute to its implementation within their areas of responsibility.
Company management is committed to creating the conditions necessary to implement this policy, setting and regularly evaluating quality objectives, and continually improving the effectiveness of the Quality Management System.